Your security operations center (SOC) recently faced a security incident that was successfully contained and resolved. To improve future incident response efforts, the team is analyzing performance metrics. Which metric would help the team evaluate the average effectiveness of their response time to incidents over the last quarter?
The mean time to respond (MTTR) is the metric used to measure the average time taken by an incident response team to respond to an incident, starting from when the incident was first detected until the response began. It helps organizations identify areas of improvement in their incident response process and to gauge the responsiveness of their security team. An excessive MTTR could indicate issues in the detection, communication, or action stages of incident response that need to be addressed.
Answer 'Number of alerts per day' is incorrect because it measures volume rather than response time. 'Time between patches installed' also doesn't give any information regarding the response to incidents. 'Total downtime per month' is related to the impact of incidents rather than the response effectiveness.
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