Your organization has just mitigated a security incident that resulted in unauthorized access to customer data. As the cybersecurity analyst tasked with communicating with customers, which of the following should be the PRIMARY focus of your initial communication to the affected customers?
Outlining the long-term strategies the organization plans to implement to prevent similar incidents
Informing the customers of the incident and the potential impact on their data
Providing the customers with risk scores of the vulnerabilities exploited during the incident
Detailing the internal remediation steps the security team took to mitigate the incident