Which of the following is the most critical component to include when developing an incident response plan to ensure effective communication during an incident?
An incident response plan should contain a clear communication strategy to ensure that all stakeholders are updated accurately and promptly during a security incident. This includes identifying primary and secondary communication channels, as well as establishing an internal and external communication protocol. Emergency contacts are an important element, but without a structured communication strategy, the flow of information during an incident cannot be effectively managed.
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What elements should be included in a communication strategy for an incident response plan?
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Why is timely communication important during a security incident?
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What is the difference between internal and external communication protocols in an incident response plan?