When preparing a quarterly vulnerability management report for the security team and key stakeholders, which metrics should you highlight to best demonstrate the efficiency of the current vulnerability remediation process?
Percentage of systems with an antivirus installed
Mean Time to Remediate (MTTR)
Total number of user-reported incidents
Number of completed security awareness training sessions
Mean Time to Remediate (MTTR) is a critical KPI in vulnerability management as it indicates the efficiency and effectiveness of the remediation process. A lower MTTR suggests that the organization is more effectively managing vulnerabilities by resolving them in a timely manner. By highlighting MTTR in the report, the security team can show stakeholders the actual performance against established service-level objectives (SLOs), which can help in gauging the vulnerability management program's success and in decision-making for potential process improvements.
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What does MTTR stand for and how is it calculated?
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What are some common factors that can affect MTTR?
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Why is it important to track metrics like MTTR in vulnerability management?