Integrating automated alerting systems can significantly reduce MTTR by ensuring that relevant teams are notified of any incidents promptly. This minimizes the delay between detection and response initiation. While regular training and detailed documentation are important for overall readiness and improving MTTR, they do not have as immediate and direct an impact on reducing MTTR as automated alerting. Relying solely on human intervention generally leads to slower response times compared to automated systems.
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What is MTTR, and why is it important in incident response?
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How can training and documentation help improve incident response despite not directly reducing MTTR?