Following a high-profile security incident, your organization's incident response team has contained the threat and initiated an investigation. As the Cybersecurity Analyst, you are tasked with assisting the public relations team. Which of the following actions should you take FIRST to support them in crafting an appropriate public statement?
Publicly discuss the potential financial impact of the incident to maintain transparency with shareholders.
Prepare a comprehensive FAQ for immediate release to the public to address potential queries.
Issue an internal memo to all staff detailing the incident before a public statement is drafted.
Consult with the legal department to review the potential legal implications of the incident.
Prior to releasing any information publicly, it's essential to discuss the potential impacts of the incident with the legal department. The legal department will provide guidance on what can be disclosed without infringing on privacy laws, jeopardizing regulatory compliance, or admitting liability prematurely. Discussing potential financial impacts prematurely could have unintended consequences on stock price and investor relations; hence, this is not the first action to take. Preparing a comprehensive FAQ without legal advice may risk disclosure of sensitive or legally damaging information. While it might be tempting to distribute an internal memo to inform staff of the situation, the first priority should be to align with the legal department to manage external communications effectively.
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Why is it important to consult the legal department before making a public statement?
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What kind of information should be discussed with the legal department during an incident response?
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What are the potential consequences of discussing financial impacts prior to consulting legal advice?