During the process of vulnerability management, the cybersecurity analyst at a large financial firm has identified a significant vulnerability affecting a critical system. Following the company's protocol, the analyst has to communicate this finding to the appropriate stakeholders. Which of the following options BEST represents the stakeholders to whom the analyst should report this issue?
The company's external auditor, the Chief Executive Officer (CEO), and the Chief Financial Officer (CFO)
The IT manager, the Chief Information Security Officer (CISO), and the affected business unit leader
The customer service representative, the public relations manager, and the external auditor
Software and hardware product vendors who supply technology to the firm
The correct answer identifies the primary stakeholders who need to be aware of significant vulnerabilities affecting critical systems: the IT manager, the CISO, and the affected business unit leader. The IT manager is involved in the technical remediation process. The Chief Information Security Officer (CISO) is responsible for the overall security posture and risk management. The affected business unit leader must be aware of potential impacts on business operations.
The other options are incorrect. A customer service representative typically does not play a direct role in vulnerability mitigation. Likewise, a public relations manager becomes involved if an incident impacts customers, not typically at the initial internal reporting stage. External auditors are generally informed later as part of compliance reviews, not as immediate stakeholders for internal reporting. While high-level executives like the CEO and CFO would be informed of severe, business-threatening risks, they are not the primary operational contacts for an analyst's initial report. Finally, product vendors are only notified if the vulnerability originates from their product, as part of a coordinated disclosure, not as primary internal stakeholders.
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Why is the Chief Information Security Officer (CISO) an important stakeholder in vulnerability management?
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What role does the IT Manager play in addressing a critical vulnerability?
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Why should the affected business unit leader be informed about a critical vulnerability?