An organization has implemented a new vulnerability management policy to ensure timely remediation of vulnerabilities. To align with this policy, which approach should be taken to define and track the performance and requirements of the vulnerability management process?
Implement prioritization and escalation procedures
Defining Service-Level Objectives (SLOs) is the best approach to track and measure the performance and requirements of the vulnerability management process. SLOs provide a clear set of expectations and performance indicators that can be monitored over time. Maintenance windows, while critical, are more narrowly focused on specific periods for implementing changes. Prioritization and escalation are important for handling vulnerabilities, but SLOs provide a broader, ongoing framework. Testing and validation are essential steps but do not encompass the comprehensive oversight and measurement offered by SLOs.
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What exactly are Service-Level Objectives (SLOs) and why are they important in vulnerability management?
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How do organizations establish effective Service-Level Objectives (SLOs) for their vulnerability management processes?
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