Free CompTIA CySA+ CS0-003 Practice Question

After an incident that affected customer data, which of the following is the BEST approach for communicating the incident to the affected customers?

  • Provide a detailed statement with minimal information but assure customers that their data is now secure.

  • Release a technical report of the incident including the specific vulnerabilities that were exploited.

  • Delay communication to customers until after handling all media inquiries to provide a unified response.

  • Make a clear, concise, and honest statement including what happened, potential impacts, remedial actions taken, and steps customers should take.

This question's topic:
CompTIA CySA+ CS0-003 / 
Reporting and Communication
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