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CompTIA CySA+ CS0-003 Practice Question

A Service-level Agreement (SLA) always facilitates quicker remediation of vulnerabilities by ensuring that system owners are contractually obligated to patch within a specified timeframe.

True
False

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Answer Description

The correct answer is False. While SLAs may include clauses that specify remediation timeframes, they can sometimes inhibit remediation. This is because SLAs might provide certain constraints around system availability expectations or maintenance windows, which can limit the opportunities to apply patches or make system changes necessary for remediation. In some cases, strict SLAs may require maintaining system functionality and uptime, which can delay addressing vulnerabilities. Therefore, SLAs do not always facilitate quicker remediation and can be an inhibitor depending on the specific terms outlined within them.

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CompTIA CySA+ CS0-003

Reporting and Communication

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