A cybersecurity analyst is helping to develop a comprehensive incident response (IR) training program. To ensure a holistic and effective response that addresses all business impacts, which of the following groups should be included in the training in addition to the IT and security teams?
The correct answer is that Legal, Human Resources, and Public Relations should be included. An effective incident response plan is not solely a technical endeavor. The legal team must navigate regulatory requirements and potential litigation. Human Resources is essential for handling internal threats or employee-related issues. Public Relations manages communication with external stakeholders like customers and the media to protect the organization's reputation. While other departments like Finance or Sales might be involved depending on the incident, the Legal, HR, and PR teams have core responsibilities across most significant security incidents, making their inclusion in training critical.
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Why should departments outside of IT be included in incident response training?
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What specific roles do different departments play during an incident response?
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What are some common consequences of not including all relevant departments in incident response training?