A cybersecurity analyst at an e-commerce company is evaluating the responses from the bug bounty program. One of the reports submitted claims to have found a serious vulnerability that could allow an authenticated user to access other users' shopping cart details. What should be the analyst's FIRST action upon receiving this report?
Notify all users about the potential security breach
Attempt to replicate the reported vulnerability in a controlled environment
Disclose the vulnerability details to all stakeholders
Apply an immediate patch to address the vulnerability
The correct answer is to attempt to replicate the reported vulnerability in a controlled environment. Before any action can be taken to address a vulnerability reported through a bug bounty program, it is essential first to confirm that the vulnerability exists (validating the report) and understand its impact. Attempting to replicate the vulnerability using the information provided by the reporter is a standard practice to determine if it is a true positive. Once verified, appropriate mitigation strategies can be considered. The options of notifying all users or applying an immediate patch are premature as the vulnerability has not yet been confirmed. Disclosing to stakeholders is a necessary step but comes after validating and understanding the vulnerability.
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Why is it not recommended to notify all users before verifying the vulnerability?