Amazon Simple Email Service (Amazon SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from within any application. It is designed to help digital marketers and application developers send marketing, notification, and transactional emails. It is not a customer contact center solution like Amazon Connect. While Amazon Simple Notification Service (Amazon SNS) can send notifications via email, it is a pub/sub service used for sending messages to a variety of subscribing endpoints and is not the primary service for bulk and transactional email campaigns.
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