Which AWS portal provides live, real-time chat access to AWS Support engineers for technical or billing issues (available to customers with an eligible AWS Support plan)?
AWS Support Center console
AWS Documentation website
AWS Trusted Advisor dashboard
AWS Blogs site
The AWS Support Center console is the only portal that connects you directly with AWS Support engineers via live chat when your account is subscribed to an appropriate plan (Business, Enterprise On-Ramp, or Enterprise Support). The Documentation site offers Amazon Q-an AI assistant-rather than human chat, and other resources like Trusted Advisor and the AWS Blogs do not include live-chat functionality.
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