A pharmaceutical company wants to streamline its customer service by implementing a chatbot that can interpret natural language and respond to customer inquiries related to medicine information and usage. Which AWS AI service should they use to build an interactive virtual agent capable of understanding and speaking human language?
Amazon Lex is the AWS service designed to build conversational interfaces using voice and text. It provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, enabling developers to build applications with highly engaging user experiences and lifelike conversational interactions. It is the correct choice for the pharmaceutical company's requirements. Other options like SageMaker, Polly, and Transcribe have different primary functionalities: SageMaker is for model-building and machine learning, Polly is for text-to-speech capabilities, and Transcribe is for speech-to-text services.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What are the main features of Amazon Lex?
Open an interactive chat with Bash
How does natural language understanding in Amazon Lex work?
Open an interactive chat with Bash
What is the difference between Amazon Polly and Lex?
Open an interactive chat with Bash
AWS Cloud Practitioner CLF-C02
Cloud Technology and Services
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
IT & Cybersecurity Package Join Premium for Full Access