An enterprise wants a recognized approach that unifies its objectives with technology processes, enables consistent oversight, and offers a way to measure performance across both business and IT. Which option is the best to adopt first?
Implementing a security-focused framework for cyber threat protection
Applying a governance approach designed to integrate leadership goals with technology oversight
Introducing a service management framework to streamline help desk processes
Adopting a payment requirement standard focused on cardholder data
A framework that focuses on aligning governance with strategic objectives is ideal because it ensures that technology delivers measurable results tied to broader goals. A specialized payment requirement standard is less suitable as it limits scope to cardholder data. A service management framework supports delivery of IT services, but it does not necessarily unify those services with corporate objectives. A cybersecurity framework focuses on protecting systems, though it does not provide the same breadth of governance oversight across business and IT processes.
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What is the purpose of a governance framework?
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How does a governance framework differ from a security framework?
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Why is a governance framework better than a service management framework for this goal?