BCEN CEN Practice Question

Which intervention has published evidence demonstrating a significant improvement in patient satisfaction after discharge from the emergency department (ED)?

  • Providing printed discharge instructions that use medical terminology exclusively

  • Delaying electronic transmission of the discharge summary to the patient's primary care provider for one week

  • Restricting family members from being present during discharge education

  • A structured follow-up telephone call from ED staff within 24-48 hours of discharge

BCEN CEN
Professional Issues
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