An emergency department nurse notices a slippery floor near the triage area. Which action demonstrates the BEST approach to risk management in this situation?
Call maintenance and request they come to address the issue
Close off the area until the next shift can handle the problem
Immediately clean up the spill and place a wet floor sign
Report the incident to the charge nurse and wait for further instructions
The correct answer is to immediately clean up the spill and place a wet floor sign. This action addresses the immediate safety hazard and prevents potential accidents. It demonstrates proactive risk management by identifying and mitigating a potential source of harm to patients, visitors, and staff. While reporting the incident is important, it does not address the immediate risk. Calling maintenance may delay the resolution of the hazard, and closing the area could unnecessarily disrupt patient care. The best risk management practices involve prompt action to eliminate hazards, followed by appropriate documentation and process improvement measures to prevent future occurrences.
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