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Microsoft Azure Fundamentals AZ-900
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Microsoft Azure Fundamentals AZ-900 Practice Question

An organization wants to use a cloud-based application for customer relationship management (CRM) that is fully managed by the provider, requiring no maintenance or updates from their IT staff. Which type of cloud service is this?

Serverless Computing
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)

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Answer Description

Software as a Service (SaaS) is correct because it delivers fully managed applications over the internet, allowing users to access and use cloud-based apps without dealing with maintenance or updates. In this case, the organization's desire to use a CRM application that is entirely managed by the provider aligns with SaaS offerings. Infrastructure as a Service (IaaS) requires users to manage operating systems and applications on virtualized resources. Platform as a Service (PaaS) provides a platform for application development but still requires management of the applications. Serverless Computing focuses on running code without managing infrastructure but is not about using fully managed applications.

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Microsoft Azure Fundamentals AZ-900

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