Microsoft Azure Fundamentals AZ-900 Practice Question

Software as a Service (SaaS) is correct because it delivers fully managed applications over the internet, allowing users to access and use cloud-based apps without dealing with maintenance or updates. In this case, the organization's desire to use a CRM application that is entirely managed by the provider aligns with SaaS offerings. Infrastructure as a Service (IaaS) requires users to manage operating systems and applications on virtualized resources. Platform as a Service (PaaS) provides a platform for application development but still requires management of the applications. Serverless Computing focuses on running code without managing infrastructure but is not about using fully managed applications.