AWS Certified AI Practitioner AIF-C01 Practice Question
A startup wants to reduce the workload on its small support team by using generative AI to automatically draft answers to common questions typed by website visitors. Which generative AI use case best matches this goal?
Deploying a chatbot that generates real-time responses for customer service
Producing short product-demo videos for social media
Creating marketing images for promotional banners
Generating backend application code to speed up development
Automatically generating replies to customer inquiries through a conversational interface is an example of a chatbot use case in customer service. Chatbots employ generative models to produce natural-language responses, directly assisting support agents or interacting with customers. Image, code, and video generation are unrelated because they focus on creating visual assets, software snippets, or multimedia content rather than conversational assistance.
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What technologies enable chatbots to generate responses?
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How do chatbots differ from traditional rule-based systems?
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What are some advantages of using chatbots in customer service?
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How does a generative AI chatbot work?
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What are the main benefits of using AI chatbots for customer service?
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What are some common challenges in deploying AI chatbots?
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AWS Certified AI Practitioner AIF-C01
Fundamentals of Generative AI
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