A retailer wants to launch a customer-facing chatbot that can adjust its replies to new product releases without manual reprogramming. Which generative AI benefit does this scenario illustrate?
Hallucination reduction
Adaptability
Simplicity
Responsiveness
The need for a bot to adjust replies when new products appear shows that the company values the model's ability to change its behavior as circumstances change. This is an example of adaptability-the capacity of generative AI systems to update or generalize to new inputs with little or no additional code. Responsiveness refers to fast reply times, while simplicity is about reducing development complexity. Hallucinations are a risk, not a benefit.
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