A company wants to automatically extract key phrases and overall sentiment from incoming customer support emails without building custom models. Which AWS managed AI service meets this requirement?
Amazon Polly
Amazon Comprehend
Amazon Translate
Amazon Rekognition
Amazon Comprehend is a fully managed natural language processing (NLP) service that can detect sentiment, extract key phrases, and identify entities in text with no ML expertise required. Amazon Translate focuses on language translation, Amazon Polly converts text to lifelike speech, and Amazon Rekognition analyzes images and videos, so none of those services provide built-in sentiment or key-phrase extraction.
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