Microsoft Azure AI Fundamentals AI-900 Practice Question
A retail company receives thousands of customer feedback emails daily. They want to automatically categorize the emails based on the customers' attitudes expressed in the messages.
Which natural language processing (NLP) feature should they implement?
Sentiment Analysis enables the company to automatically assess the sentiment expressed in the text, categorizing it as positive, neutral or negative. This helps them understand customer attitudes and take appropriate actions.
Key phrase extraction identifies important terms or phrases, entity recognition detects named entities, and language translation converts text from one language to another; these features do not directly assess customer attitudes.
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Microsoft Azure AI Fundamentals AI-900
Describe Features of Natural Language Processing (NLP) Workloads on Azure
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