Microsoft Azure AI Fundamentals AI-900 Practice Question
A company's customer support department has accumulated a large number of email inquiries. They want to quickly identify the main issues customers are experiencing by automatically extracting important words and phrases from these emails.
Which natural language processing (NLP) technique should they use to achieve this?
Key Phrase Extraction is the process of automatically identifying the most significant and relevant phrases within a text. This technique helps in summarizing the main topics or issues discussed, enabling the company to quickly understand customer concerns.
Sentiment analysis identifies the emotional tone behind words, language detection identifies the language of the text, and entity recognition identifies and classifies named entities, such as names of people or organizations, which may not provide the overall themes or issues.
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Microsoft Azure AI Fundamentals AI-900
Describe Features of Natural Language Processing (NLP) Workloads on Azure
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