Microsoft Azure AI Engineer Associate AI-102 Practice Question
You manage a custom question answering project in Language Studio that already contains 500 Q&A pairs. Users report that the bot cannot respond to small-talk utterances such as "How are you?", and that it does not recognize reformulations like "resetting my password" for the existing question "How do I reset my password?". With the least manual effort, how should you update the knowledge base to solve both issues?
Build a second question answering project that contains only chit-chat pairs and call its endpoint from the bot when the main project returns no answer.
Import a prebuilt chit-chat dataset into the project and add alternate questions to the relevant Q&A pair.
Lower the confidence score threshold in the deployment settings so that more variations are matched automatically.
Create a synonym map in Azure Cognitive Search and include the words "reset" and "resetting" for the bot.
Importing one of the built-in chit-chat persona sets automatically adds a few hundred small-talk Q&A pairs that cover greetings, emotions, and other casual dialogue, enabling the bot to answer questions like "How are you?". Adding alternate questions to an existing Q&A pair creates additional surface forms that the matching algorithm treats as the same question, so queries such as "resetting my password" will now map to the original answer. The other options either address different features (synonym maps or confidence thresholds) or introduce a second, separately hosted project that increases maintenance effort and is not required when the existing knowledge base can be extended directly.
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Microsoft Azure AI Engineer Associate AI-102
Implement natural language processing solutions
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