Microsoft Azure AI Engineer Associate AI-102 Practice Question
You have created a custom question answering project in Language Studio for an internal support bot. After users ask "What is Contoso Cloud Storage?", many of them immediately type "What about pricing?" and expect the bot to keep the context of the previous answer. You need to design the knowledge base so that the bot can correctly answer the follow-up question without the user repeating the full product name. Which change should you make in the project?
Increase the Top ranking parameter to return more candidate answers for each query.
Upload a synonyms file that maps "pricing" to "cost" in the project settings.
Add a follow-up prompt to the "What is Contoso Cloud Storage?" answer that links to a new Q&A pair describing the pricing.
Enable the prebuilt chit-chat personality and publish the project again.
In a custom question answering project, contextual follow-up queries are handled with multi-turn prompts. You edit the original question-answer pair and add a follow-up prompt that points to another answer containing the pricing information. When the user subsequently asks "What about pricing?", the service recognizes it as a follow-up to the first answer and returns the linked response. Adding chit-chat personalities, synonyms, or increasing the Top value do not establish the conversational link needed for multi-turn context.
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Why doesn’t increasing the Top ranking parameter establish multi-turn context?
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Microsoft Azure AI Engineer Associate AI-102
Implement natural language processing solutions
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