Microsoft Azure AI Engineer Associate AI-102 Practice Question

You are building a contact-center analytics dashboard. VoIP audio streams must be transcribed in real time with automatic punctuation and speaker diarization, so supervisors can view live captions that identify each agent and customer. Latency must stay below two seconds and you prefer not to train custom models. Which Azure AI service should you use?

  • Send the streams to Azure Video Indexer to extract the spoken words and speakers.

  • Process the audio with Azure AI Language Conversation Analysis to obtain live transcripts.

  • Use the Whisper batch transcription model available in Azure OpenAI Service.

  • Integrate the Azure AI Speech service by calling its real-time speech-to-text endpoint.

Microsoft Azure AI Engineer Associate AI-102
Plan and manage an Azure AI solution
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