You have identified that a user's PC has been infected with a virus. Your first step after identifying the issue should be:

  • Quarantine the system.
  • Update virus definitions.
  • Re-image the PC.
  • Disable system restore.

CompTIA A+ 220-902
  • Windows Operating Systems
  • Other Operating Systems & Technologies
  • Security
  • Software Troubleshooting
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  • Operational Procedures