You are passed a trouble ticket about an issue involving a Windows 7 system that should allow remote connections. The previous tech said the RDP service is not set to start automatically. How do you fix this?

  • Run "DXDIAG" to enable remote connections through Direct Connect
  • Open port 3389 in Windows Firewall
  • Add the RDP gateway to the proper adapter under Network Connections in the Control Panel
  • Run "SERVICES.MSC" and change the Startup Type for each Remote Desktop service to "Auto"

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