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Free CompTIA A+ 220-802 Practice Question

A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?

  • Establish a plan of action to resolve the problem

  • Re-establish a new theory or escalate

  • Document findings, actions, and outcomes

  • Implement preventative measures

This question's topic:
CompTIA A+ 220-802 / 
Troubleshooting
Your Score:
Troubleshooting
Operating Systems
Security
Mobile Devices