Free CompTIA A+ 220-802 Practice Question
A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?
Document findings, actions, and outcomes
Implement preventative measures
Establish a plan of action to resolve the problem
Re-establish a new theory or escalate
