A user recently installed a new printer to replace their older Inkjet printer. After installation any documents they print instead show garbled and unreadable characters. Which of the following should a technician try first?
A driver is required to properly send data from the PC to the printer. Most likely the user did not install this and simply plugged the new printer in expecting it to work.
In computing, a device driver is a computer program that operates or controls a particular type of device that is attached to a computer. A driver provides a software interface to hardware devices, enabling operating systems and other computer programs to access hardware functions without needing to know precise details about the hardware being used.
A driver communicates with the device through the computer bus or communications subsystem to which the hardware connects. When a calling …