While preparing a loaner Android smartphone for a user, you confirm that Bluetooth is enabled and the device is discoverable. However, when you try to pair a new set of wireless earbuds, the earbuds never appear in the list of available devices. Other phones in the office can pair with the same earbuds immediately. Which of the following is the BEST next step to resolve the issue on the loaner phone?
Toggle Bluetooth off and back on from the quick settings menu.
Perform a factory reset on the earbuds to clear their pairing information.
Install the latest Android system update before retrying the pairing process.
Enable NFC on the phone and attempt to tap-to-pair.
The quickest way to clear a stalled Bluetooth discovery session is to toggle the radio off and back on. This forces the phone to reinitialize its Bluetooth stack and start a fresh scan, often resolving transient pairing problems without affecting any saved settings. Factory-resetting the earbuds, updating the operating system, or enabling NFC are more time-consuming or irrelevant steps that should be tried only after a basic radio reset fails.
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Why does toggling Bluetooth help resolve pairing issues?