In a change-management request document, which section specifies the exact steps to take if the change implementation fails and the environment must be restored to its previous state?
End-user acceptance
Sandbox testing
Rollback plan
Risk analysis
A rollback plan is the documented portion of a change request that outlines the precise procedures to follow if the change does not succeed. It typically includes who will perform each task, how to reverse the change, and how to verify that systems are returned to their pre-change state.
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