HR notifies you that an employee was terminated effective immediately. According to the company's user off-boarding checklist, what is the MOST important first action for the support desk to take?
Remove the employee's name from the quarterly performance review spreadsheet
Schedule a full disk wipe of the user's workstation for the upcoming weekend
Box up the user's desk peripherals for redeployment to other staff
Disable the user's Active Directory, VPN, and cloud service credentials
Off-boarding checklists prioritize protecting company resources as soon as employment ends. The quickest way to do that is to disable or lock every account the user can use (Active Directory, VPN, cloud services). This immediately prevents unauthorized access. Wiping a drive, boxing peripherals, or updating documents can wait until access is shut off and any needed data is preserved.
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What is Active Directory and why is it important during off-boarding?
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Why is disabling VPN access prioritized in the off-boarding process?
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How are cloud service credentials typically disabled after termination?