During change management planning, which of the following components should be documented so that administrators can quickly restore systems to their previous working state if an update fails?
Communication plan
Rollback plan
Sandbox testing
Maintenance window
The rollback plan (also called a back-out plan) details the exact steps, resources, and sequencing required to return the environment to its pre-change condition if the deployment produces unexpected issues. CompTIA A+ identifies the rollback plan as one of the key documented business process items. While communication plans, sandbox testing, and maintenance windows are all valuable, only the rollback plan provides the procedure to reverse a failed change and maintain business continuity.
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