During a routine change-management meeting, a technician is reminded to record the exact date and time that a configuration change is applied to a production server.
What is the primary reason this timestamp is required?
It ensures that automated rollback scripts will trigger at the correct interval.
It helps track the history of changes for auditing and accountability purposes.
It is only required when documenting emergency changes under a change freeze.
It provides the information necessary to calculate the length of the approved maintenance window.
Including the exact date and time in a change record creates an auditable trail that shows when the change occurred. This supports accountability and compliance by allowing auditors and support teams to correlate system events with specific changes, troubleshoot post-change issues, and verify that the organization followed its approved maintenance window and change-approval process.
Incorrect options:
Calculating the length of the maintenance window is useful, but it is not the main reason timestamps are mandated.
Automated rollback scripts do not rely on the recorded timestamp; they depend on pre-configured triggers or manual execution.
Emergency changes still require timestamps, but timestamps are not exclusive to emergency situations; they are required for all change types.
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