An employee on a business trip reports that their company-issued smartphone has been stolen. To maximize the chances of locating and recovering the physical device, which mobile-security feature must have been enabled on the phone before the loss occurred?
Locator (tracking) applications-such as Apple's Find My or Android's Find Hub-maintain a cloud association with the device and allow authorized users to view its current or last-known location, play a sound, lock it, or mark it as lost. Remote-wipe capabilities protect data but do not reveal where the phone is, and once the handset is erased it may stop reporting its position. Full-device encryption and lock-screen credentials likewise safeguard data against unauthorized access but provide no geolocation service. Therefore, a locator application is the feature that directly aids in recovering the device.
Apple Support confirms that Find My lets users locate, mark as lost, and, if necessary, erase a missing iPhone. Android Central notes that Find Hub (formerly Find My Device) can remotely track, lock, and erase a lost Android phone.
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