A user reports that random advertisement notifications appear in the Windows notification (Action) Center several times an hour. The technician traces the messages to the user's default web browser.
Which action should the technician take FIRST to stop these notifications without affecting alerts from other applications?
Install the latest Windows updates.
Disable notifications for the web browser in Settings > System > Notifications.
The Windows Settings app lets you disable or adjust notifications on a per-application basis. Navigating to Settings > System > Notifications (Windows 10/11) and turning off notifications for the specific web browser immediately prevents that program from posting additional ads while leaving other application alerts intact.
Running antivirus scans, enabling Do Not Disturb permanently, or installing updates are good practices but do not directly stop the current stream of browser-generated notifications.
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What are Windows Action Center notifications?
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How do I disable notifications for a specific app in Windows?
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How can a web browser generate notifications in Windows?