A user reports that a Windows 11 workstation can open shared folders on the file server and print to network printers, yet any attempt to browse external websites fails. Which of the following is the MOST likely cause of the problem?
The user's domain password has expired.
The network interface card (NIC) driver is disabled.
File and printer sharing is turned off on the workstation.
The workstation's default gateway IP address is incorrect.
Accessing file shares and printers proves the PC has a valid local-area-network (LAN) connection. Internet traffic, however, must be routed off the LAN through a default gateway (typically a router). If that gateway address is missing or incorrect, the workstation can still reach local resources but cannot reach external networks. Other options either would also break LAN connectivity (disabled NIC), only affect sharing to the PC (file and printer sharing), or would not stop Internet connectivity (expired password). ;
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