Which cloud service delivery model best describes a company that uses a web-based email platform (such as Microsoft 365 Outlook, Gmail, or Amazon WorkMail) to host and manage its corporate email accounts?
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Community cloud
Using a web-based email platform is an example of Software as a Service (SaaS). In the SaaS model, the provider hosts the email application and the entire supporting infrastructure (servers, storage, networking, and maintenance). End users simply access the service through a thin client-typically a web browser or mobile app. They do not manage or control the underlying hardware, operating system, or application code, making the service easy to deploy and maintain.
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