A technician troubleshoots a printer and resolves an issue by replacing the stepper motor. Based on this repair, which of the following symptoms was MOST likely reported?
A grinding noise is a common symptom of a failing mechanical component, such as a motor or gear. Since replacing the stepper motor fixed the issue, it is the most probable cause of a grinding sound. The other options relate to print quality issues, which are typically caused by the toner cartridge, fuser assembly, or transfer drum, not the stepper motor.
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What is a stepper motor and how does it work in a printer?
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What causes a grinding noise in a printer?
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Why would a stepper motor replacement solve printing issues?