A help-desk technician is troubleshooting a Windows 10 desktop that intermittently displays a blue screen with the stop code MEMORY_MANAGEMENT shortly after startup. The symptom began immediately after the user upgraded the PC from 8 GB to 16 GB of RAM. Which built-in Windows utility should the technician run first to confirm whether the new memory modules are at fault?
MEMORY_MANAGEMENT blue screens frequently indicate a problem with physical RAM. The quickest way to confirm this on a Windows system is to boot into and run Windows Memory Diagnostic, which stress-tests the installed modules and reports any errors. Event Viewer can show the crash log but does not test hardware, CHKDSK investigates storage issues, and SFC /scannow checks system files-neither directly validates new RAM. Therefore, Windows Memory Diagnostic is the best first step.
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