A design workstation running Windows 10 consistently closes a demanding 3-D modeling program after two to five minutes of use. The PC boots normally, shows no blue-screen errors, and common office applications remain stable for hours. The Windows Event Viewer simply records "application crashed unexpectedly." You run Windows Memory Diagnostic and it immediately reports hardware errors. To address the repeated application crashes, which action should you take first?
Reinstall the 3-D modeling application from clean media.
Replace the installed RAM modules with known-good memory.
Install a higher-end graphics card to support the 3-D workload.
Increase the size of the system's virtual memory (paging file).
The memory diagnostic utility reporting hardware errors indicates that one or more RAM modules are faulty. Defective RAM can corrupt data stored in memory pages used by large, memory-intensive programs, causing those applications to close unexpectedly while the operating system and lighter tools may appear unaffected. Replacing the bad RAM removes the underlying hardware fault. Reinstalling the program, adjusting virtual memory, or upgrading the GPU do not correct corrupted system memory and would leave the crash condition unchanged.
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