A client's smartphone was accidentally immersed in water and no longer responds to touch input, although the display is still functioning. After powering off the device and ensuring it's not connected to a power source, what is the next BEST step to minimize damage and begin resolving the issue?
Store the device in a sealed bag of rice to absorb moisture.
Remove the battery from the device, if accessible, to prevent any further potential electrical damage.
Dry the surface of the device with a hairdryer on a cool setting to evaporate the moisture.
The best next step is to remove the battery (if it is accessible and user-replaceable) in order to prevent any further electrical damage within the device. This action reduces the risk of short circuits that could lead to more significant damage. The remaining choices, though potentially helpful after ensuring that no electricity flows in the device, do not prevent immediate electrical damage, making them lesser immediate priorities compared to cutting off the power supply completely by removing the battery.
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