You work in the IT Department for a medium sized company. A non-technical user consistently has their credentials compromised. You have investigated and found no evidence of viruses or other malicious software. What is the BEST option to prevent this from happening again?
No level of security can protect against an inexperienced user. The best option is to provide relevant user training to ensure they are not being socially engineered into providing their network credentials.
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What is social engineering and how does it relate to credential theft?
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What kind of user training should be provided?
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How can I identify if a user needs additional security training?