Free CompTIA A+ 220-1102 Practice Question

You work as an IT support technician. A user called the help desk reporting they think their system has been infected by malware. Using best practice procedures for malware removal, what should be your first step?

  • Disable system restore in Windows

  • Educate the end user

  • Quarantine infected systems

  • Investigate and verify malware symptoms

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Software Troubleshooting
Operating Systems
Operational Procedures
CompTIA A+ 220-1102
  • Operating Systems
  • Security
  • Software Troubleshooting
    • This question is filed here
  • Operational Procedures