CompTIA A+ 220-1102 Practice Question

You work as an IT support technician. A user called the help desk reporting they think their system has been infected by malware. Using best practice procedures for malware removal, what should be your first step?

Educate the end user
Quarantine infected systems
Investigate and verify malware symptoms
Disable system restore in Windows

CompTIA A+ 220-1102

Software Troubleshooting

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CompTIA A+ 220-1102 Practice Question

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Why is it important to verify malware symptoms before taking action?

What are some common symptoms of a malware infection I should look for?

What best practice procedures should follow after verifying a malware infection?

CompTIA A+ 220-1102 Practice Question

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Answer Description

Ask Bash

Why is it important to verify malware symptoms before taking action?

What are some common symptoms of a malware infection I should look for?

What best practice procedures should follow after verifying a malware infection?

Report Issue