CompTIA A+ 220-1102 (V14) Practice Question

You receive a help-desk ticket about a Windows 10 Pro workstation that should allow Remote Desktop logins from administrators, but users still cannot connect. The previous technician discovered that the Remote Desktop Services (TermService) startup type is set to Manual, so it never starts after a reboot. What is the most direct way to ensure the service always starts automatically?

  • Run dxdiag to enable remote connections through Direct Connect

  • Run services.msc and set the Startup Type for each Remote Desktop service to "Automatic"

  • Add the RDP gateway to the proper adapter under Network Connections in Control Panel

  • Open port 3389 in Windows Defender Firewall

CompTIA A+ 220-1102 (V14)
Operating Systems
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