Free CompTIA A+ 220-1102 Practice Question

You are working as a help desk technician at Crucial Technologies. A user contacted the help desk complaining about a lack of space in their Outlook storage and wanted to know how they set up a Personal storage file (.pst) to store emails like they have seen co-workers use. What remote access technology would you use to access the user's computer and show them how to complete the task?

  • MSRA

  • VPN

  • SSH

  • RDP

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Operational Procedures
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CompTIA A+ 220-1102
  • Operating Systems
  • Security
  • Software Troubleshooting
  • Operational Procedures
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