CompTIA A+ 220-1102 Practice Question
You are tasked with upgrading the company's email server to a new version. Before initiating the change, what is the PRIMARY purpose of articulating and documenting the purpose of this change?
To ensure that all staff members are trained on the new version before deployment
To provide a clear objective that supports business goals and guides the change process
To figure out which vendor offers the lowest cost for the upgrade
To decide on the best time of day to send company-wide emails