CompTIA A+ 220-1102 Practice Question

You are providing technical support from your company’s IT help desk. You receive a desktop alert from the company's social media team indicating an ongoing cyber threat linked to a recent tweet, and a fellow team member sends you a personal message on a social media site with instructions for addressing the issue. What should you do next?

  • Reply to the social media message to ask for clarification.

  • Follow the instructions from the social media message and address the issue.

  • Report the issue through your company’s communication channels.

  • Ignore external communication and wait for directives.

CompTIA A+ 220-1102
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